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Naijasoundz Help

Welcome
A bit about Naijasoundz and why you should shop here.

Audio Product Information
Format information and glossary of terms for audio products.

Video Product Information
Format information and glossary of terms for video products.
  › Video Format Definitions

Searching & Browsing
How to use the Search and Browse features to find items.

Purchasing
Details on how to create an account and place an order.
  › How To Purchase
  › Methods of Payment
  › PayPal Information
  › Adding Items on Orders

Order Processing
Information on how we process and ship orders to customers.
  › Business Days
  › Product Availability
  › Same Day Shipping
  › Backordered Items
  › Item Quantity Limits
  › Canceling an Order
  › Pre-Ordering New Releases
  › Pricing Information

Shipping
Shipping options, charges and explanations.
  › Number of Media (Shipping Units)
  › Delivery Times
  › Shipping Options
  › U.K. Shipping Prices
  › International Shipping & Handling
  › International Ordering Tips

Gift Receipts & Gift Wrapping
Information on using the gift receipt and gift wrapping options.

MP3 Downloads Help
MP3 Frequently Asked Questions

Security
Security policies and procedures to protect our customers.
  › Is Internet Shopping Safe?
  › Safe Shopping Guarantee

Privacy Policy
Information on our privacy policy.

Return/Refund Policy
How and where to return damaged or defective products.

Gift Certificates & Promotion Codes
How to use gift certificates and promotion codes.

Product Reviews
Provide your opinions of items you've heard, seen or played.

Listen to Song Samples
How to listen to Windows Media music samples.

Frequently Asked Questions
Our most commonly asked questions and their answers.
  › Do you have a particular title or can you get it?
  › Do you have more details (i.e. track listings) on this title?
  › Can I add another item to my completed order?
  › Can you tell me the status of my order?
  › Why didn’t I receive an email confirmation?
  › More...

Legal/Trademark Issues
How to reach us for assistance with product legal issues.

Contact Naijasoundz
How to reach our Customer Service team for additional help or to send us comments or suggestions.